Delivery information

Our products come in different sizes and variations and are often a matter of personalization, so we need some time to have the perfect paddle ready for you. There will be a maximum 3 weeks delivery-time during the peak-season but normally it really doesn’t take that long. We have many standard products in stock and ready to ship. If you would like more information about the exact delivery-time before submitting your order, then please don’t hesitate to contact us via info@eastpolepaddles.com

EU, USA (continental) and Canada: If the value of your purchase is over 200€ then the delivery-cost is included in the price of the product. Delivery-cost of a smaller purchase (less than 200€) is 30€

Delivery costs to addresses outside EU and USA  will be evaluated case-by-case so please contact us  info@eastpolepaddles.com before submitting your order.

WHEN YOU RECEIVE YOUR PADDLE, PLEASE CHECK YOUR PACKAGE IMMEDIATELY AND IF THERE ARE ANY TRANSPORT DAMAGES, PLEASE REPORT THE TRANSPORT COMPANY AND ALSO SEND ALL THIS INFORMATION TO INFO@EASTPOLEPADDLES.COM. WE GIVE OUR BEST TO SOLVE ANY PROBLEMS CAUSED DURING DELIVERY.