Delivery information

Our products come in different sizes and variations and are often a matter of personalization so we need some time to have perfect paddle ready for you. There will be max 3 weeks delivery-time during the peak-season but normally it does not take that long. Many standard products we have in stock and ready for fast shipping. If you want to get more info about the exact delivery-time before submitting your order, don’t hesitate to e-mail info@eastpolepaddles.com

EU, USA (continental) and Canada: If the value of your purchase is over 200€, delivery-cost has included in the price of the product. Delivery-cost of smaller purchase (less than 200€) is 30€

Delivery costs to addresses outside EU and USA  will be processed as TBD (to be determined). In such case, please contact us  info@eastpolepaddles.com before submitting your order.

WHEN YOU RECEIVE YOUR PADDLE, PLEASE CHECK YOUR PACKAGE IMMEDIATELY AND IF THERE ARE ANY TRANSPORT DAMAGES PLEASE REPORT THE TRANSPORT COMPANY AND ALSO SEND ALL THIS INFORMATION TO INFO@EASTPOLEPADDLES.COM. WE GIVE OUR BEST TO SOLVE ANY PROBLEM WHICH CAUSED BY CARRYER.